Frequently Asked Questions
How do I book a party?
A $100 ($150 for DIY Sleepovers) security/booking deposit is due on all party bookings to reserve your party date. The party balance and final headcount is due 1 week prior to the party event date. The security/booking deposit is a separate fee that is refundable in its entirety within 48 hours if all rented items are accounted for and show no damage after pickup and laundering.
Payment is currently accepted via Venmo, Zelle or PayPal (PayPal will incur 3.5% fee).
Cancellation Policy
Cancellations within 7 days prior to party date will result in loss of security deposit. Prior to a week’s notice we will do our best to reschedule your party subject to date/equipment availability. Final guest headcount and guest names for personalized items are due 1 week prior to party. We do not accept partial guest list cancellations within 7 days of party. Personalized and custom items are non-refundable!
How much space do I need?
Approximately 3 feet wide x 6 feet in length for each tent/mattress combo. We can arrange the tents in many configurations to make them fit together in any space (typically side by side or facing each other).
How much time for set up & Pick up?
Set Up: 45 minutes to 1.5 hours typically
Clean Up: 30-45 minutes
How are your products cleaned?
All linens, blankets and pillows are washed before and after each party. Decorative items, trays and other décor are spot cleaned, steamed and sanitized after each use. For sanitary reasons we guests must B.Y.O.P (Bring Your Own Pillow) to sleep on.
What are rules regarding food/beverage, pets, and smoking?
Each tent includes a tray that can be used for food and beverages. We ask you try not to serve items that may stain around the tents/décor (might be a good idea to have cups with lids). No makeup, nail polish, greasy food, cake, slime, glitter etc. Sorry, no pets in the tents please! Please ensure that you are providing a smoke free environment. A cleaning fee of $25 will be deducted from damage deposits for any mattress accidents. Stained sheets replacement fee is $8 per.
*Please note that you are responsible to ensure that our rental items remain stain-free and that additional fees will be incurred if our rental items are returned with stains or damages.
Do I need to supply power?
No, our twinkle lights, garlands and everything else that lights up are battery operated. (Neon Glow theme does require an outlet for blacklights).
Are tents waterproof?
Our teepees and tents are not waterproof and are intended for inside use only. If you have a covered patio we can accommodate an outside party.
What is the rental period?
Standard rental period is approximately 19 – 24 hours.
For example: 2pm delivery/set up results in a 11am collection and pack up. Longer rental times can be negotiated, subject to availability.
Do you charge a delivery fee?
Deliveries outside of the 10 mile radius of 80016 will incur delivery fees. We only delivery within 30 minutes of SE Aurora/North Parker. We do offer DIY pickup packages for those outside our delivery area!
What ages do you cater to?
We find our sleepover Teepees & Tents are best for both girls and boys 5 and up who are ready for a sleepover! Foam Mattresses fit kids, teens, and even adults.
Sleepunders and Picnic Parties are great for all ages!